Returns & Refunds

At Keravane, customer satisfaction is important to us. If you have an issue with your order, please contact us so we can assist you.

Eligibility

To be eligible for a return, items must generally be unused, in their original condition, and returned within the applicable return period.

Certain products may not be eligible for return due to their nature.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible with your order details and photos of the item.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved. Approved refunds will be issued to the original payment method.

Processing times may vary depending on your payment provider.

Contact Us

For return or refund questions, please contact Keravane customer support before sending any item back.